Certicicate Of Insurance

2011 National Auto Insurance Study
Ratings Factors
Company

Overall Satisfaction
Policy Offerings
Pricing
Billing and Payment
Contacting the Insurer

21st Century
Alfa Insurance
Allstate
American Family
Ameriprise
Amica Mutual
Award Recipient
Automobile Club Group (ACG)
Automobile Club of Southern California (ACSC)
Auto-Owners Insurance
California State Automobile Association (CSAA)
Commerce
COUNTRY
Encompass
Erie Insurance
Esurance
Farmers
GEICO
GMAC
Grange Insurance
Kemper
Liberty Mutual
Mercury
MetLife
Nationwide
Progressive
Safeco
Shelter
State Auto
State Farm
The Hanover
The Hartford
Travelers
New Jersey Manufacturers Insurance Co. *
USAA *

*New Jersey Manufacturers Insurance Co. is an insurance provider open only to New Jersey Business & Industry Association members, State of New Jersey employees, NJM’s previously insured drivers, and/or previous/current auto/homeowner policyholders and therefore is not included in the rankings.

*USAA is an insurance provider open only to U.S. military personnel and their families and therefore is not included in the rankings.

Additional carriers profiled, but not rank/award-eligible due to not meeting the minimum market share threshold or localized availability are: Allied, American National Property & Casualty (ANPAC), CHUBB, Farm Bureau Mutual, Horace Mann, Kentucky Farm Bureau, North Carolina Farm Bureau, Safety Insurance, Tennessee Farm Bureau, and Texas Farm Bureau.